Frequently Asked Wedding Questions

Congratulations on your engagement and thank you for considering Old Post House as your wedding reception venue. Finding the right venue is such an important part of the planning stages, which is why the team at Old Post House have put together a list of frequently asked questions. As a local family run business we pride ourselves on being as flexible and accommodating as possible, ensuring your day is truly unique and special.

How do I request a copy of a wedding brochure or and arrange a show round?

We have an online enquiry form on our dedicated wedding page. Alternatively you can speak with a member of our friendly team who would be more than happy to help by phoning 02920 565400. You can also send an email directly to us to

When can we book a show round of Old Post House?

We are very flexible and we are more than happy to book you in at convenient time to suit you. A member of the team can be available during the week daytime/evenings or weekends. Please note due to the nature of the building, if we have a wedding taking place we are unable to do appointments due to the wedding couple having complete exclusivity of Old Post House

What happens during a viewing?

A member of the team will welcome you on arrival. We will then show you around the venue, the restaurant / marquee and as long as the rooms are available we will also show you the accommodation. Once you have had the chance to view everything we can sit down and go through all the details of what will make your day special and unique. This will allow us to produce a bespoke and personal wedding quote. So please come along with as many questions and ideas as possible. We want to ensure that your day is everything you want it to be!

Are you registered for civil ceremonies?

Old Post House is not a licensed premises to conduct civil ceremonies. Some of our couples have chosen St Fagans Museum or alternatively St Mary’s Church in St Fagans, both of which are in walking distance. Alternatively Cardiff City Hall and Registry Office are also available. It is the couple’s responsibility to ensure that you have your ceremony location booked and confirmed.  For ease of planning please see below the contact details for the Museum and the Church.

St Fagans Museum

Anwen Sault-Jones.

Telephone: 029 20573433 Email:

St Mary’s Church, St Fagans

Ven Peggy Jackson
Telephone: 02920 567 393 Email:

Can I put a date on a provisional hold?

We are more than happy to put a date on a provisional hold for you for 7 days. We can of course keep holding after this time but if we do take another enquiry then we would advise you of other interest. To confirm the date a non-refundable / nontransferable deposit payment of £500 is required.

What happens once I pay my deposit?

We will issue you with your own wedding contract, with your agreed numbers and menu packages alongside our wedding terms and conditions. Both documents will need to be returned back to us signed, we ask that these be returned within one week of paying your deposit to ensure that your wedding reception is fully confirmed.

Are we allowed to bring in our own caterers?

Old Post House has its own in house catering team and chef for this reason we do not allow any form of outside catering for your big day, besides wedding cakes. We are happy to discuss any catering ideas you may have and design a bespoke menu around your ideas. We are incredibly flexible and can cater for any dietary requirement. All our food is made in house by our chef so you can be assured of the highest quality.

When will my wedding cake be served?

We are more than happy to cut and serve your wedding cake. Couples often opt to serve it alongside evening catering as a sweet option (please note that the wedding cake cannot be served as an alternative to evening catering) alternatively we can cut it up and serve it with tea and coffee. It’s really up to you. If you wish to supply your cheese slab style wedding cake then a cutting and serving onto slate platter fee of £60 would apply. We are able to then produce a bespoke quote for any accompaniments you may want.

Do you allow sweet carts, chocolate fountains and photo booths?

We actually include a sweet cart with a selection of pick and mix sweets/ jars tongs etc. in our venue hire price, so for this reason we do not allow couples to bring in their own. We do not allow chocolate fountains at Old Post House. Photo booths are more than welcome, we can suggest some reputable local companies and they can be placed in the restaurant or marquee.

Do we need to hire in any tables / chairs or table linen?

All our table linen is included in our venue hire, we can source white or ivory at no additional cost. Alternatively if you did want colored linen then we can hire this in at additional supplement costs. Please ask a member of the team for a price list and colours. We provide all the tables and chairs you need for your wedding reception. Our chivari chairs mean you do not need chair covers but if you did want them we can recommend some reputable local companies that we have worked with. You are of course welcome to source your own venue dressing company.

What else is included for us?

Our Marquee is fully furnished, carpeted, with 2 chandelier lights and 8 up lighters that can be set to a colour of your choice. We also have 6 bay trees to enhance your decoration and set up. We have a built in PA system that you are welcome to use for back ground music. Included in our venue hire is also the use of our sweet cart, resident DJ and dance floor as well as a traditional post box.

Are children allowed in the venue and can they be catered for?

Children are more than welcome at Old Post House. We have designed a special menu for them priced from £12.95. We can also create half portions of the adult meal if you prefer. You are welcome to provide additional entertainment for the children and many couples will provide activity packs to keep little ones entertained throughout the day.

What are the minimum or maximum numbers at Old Post House?

Our minimum numbers for a wedding reception are 25, please note our restaurant holds a maximum of 45 guests for a wedding breakfast. If your numbers exceed 45 we would suggest you have the wedding celebrations in the marquee. Our Marquee holds a maximum of 90 guests for a sit down wedding breakfast and up to 130 for an evening party.

When can I drop off my decorations and when will everything be set up?

We will take care of setting up place cards, favours, table plan, guest book and any smaller decorations. Couples are welcome to drop items off a few days before all we ask for is a detailed list/ instructions. Due to the nature of the marquee, we do not lay tables up until the morning of the wedding and suppliers will be able to access the venue on the morning of the wedding to set up at a pre agreed time, this can all be arranged at your final details meeting.

Is my photographer able to come along to view the venue before the big day?

Of course they can, we certainly recommend it if they haven’t been to Old Post House before, we are happy to point out popular pictures spots and happy to show your photographer around. We’ll just organise a suitable appointment time.

Can guests leave their cars in your car park overnight?

All resident guest will have use of the car park overnight. Check out is at 10.30am. Any other non-resident guest are able to leave their car overnight, we do ask that all cars are picked up by 10.30am the following day. Please note cars are left overnight at owner’s risk.

Do we have to take all six bedrooms included in the venue hire?

Old Post House is exclusively yours for your wedding day and this includes all the bedrooms.   When Old Post House is exclusively yours we do not open the rooms to outside bookings as we feel this takes away from the Bride and Grooms special day.  If you are unable to fill the rooms then they would just remain empty for the day.

Can extra guests join us for breakfast the following morning?

Of course they can, there would just be an additional supplement charge per person for the breakfast. For larger numbers we can organize a brunch style breakfast. Let us know what you would like and we can certainly make arrangements. What better way to relive your wedding day than by having your nearest and dearest the morning after to share all the stories.

When does everything need to be confirmed?

We will organise a final details appointment about 12-8 weeks before the wedding. We’ll go through all the timings, menu choices and guest numbers as well as all the important elements on how you want the room set up. We’ll go through all your supplier details too.

Once we have all the relevant information we will produce a wedding event running order which will be signed off by yourselves, this will also have the final balance which will need to be paid no less than 14 days before your big day.

Hopefully we’ve covered everything with our frequently asked wedding questions, but of course if you do think of anything else then please do get in touch, we’re happy to help and guide in any ways possible. Happy wedding planning!

To visit our dedicated Wedding Page, Click Here

***Old Post House wedding & event catering*** 4 days ago