This policy statement sets out the data processing practices carried out by OPH Hospitality Ltd, Old Post House, Greenwood Lane, St Fagans, Cardiff, CF5 6EL.
1. Information collected
We collect personal information from visitors to this website through the use of enquiry forms.
2. Use of personal Information
We process personal information collected via this website & through the office for the purposes of:
- Dealing with enquiries.
- Tailoring our services to suit requirements and preferences.
- Providing information on the products and services we offer.
- We will only keep data for as long as we need it.
- Process it in a way that ensures it will not be used for anything that you are not aware of or have consented to (as appropriate), lost or destroyed.
4. Internet Based Transfers
Given that the Internet is a global environment, using the Internet to collect and process personal data may involve the transmission of data on an international basis. Therefore, by browsing this website and communicating electronically with us, you acknowledge and agree to our processing personal data in this way.
5. Mailing Lists
As part of the registration process for our e-newsletter and mailshots, we need to obtain certain personal information which is used for the following. To keep you up to date with upcoming offers and events; to contact you if we need to obtain or provide additional information; to check our records correct and that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.
6. Voucher Data
When you purchase gift voucher(s) with us via email, address data, email and contact number will be stored in our booking system. You may, of course, purchase gift voucher(s) in person without supplying the aforementioned personal data. Please be assured that we do not share your personal details with any other company without your consent.
7. Third Parties
We may share anonymised personal information with other organisations, particularly - Free to book, which is out online accommodation booking system. Xero which is our accounting program and Watts Gregory our accountants. Other official/governments bodies such as HMRC in line with pay roll requirements.
8. Access to your personal information